SMC Converter ("the Service") respects your privacy. This Privacy Policy explains how personal data is collected, used, stored, and protected, including for users in the EU/EEA in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is SMC Converter.
2. Personal Data Collected
We collect only the data necessary to operate the Service:
Account Information
- Email address
- Username
- Encrypted password
Payment & Conversion Records
- Coins balance and usage history
- Conversion records, including:
- conversionId
- transactionId
- transaction amount
- coins bought
- coins used
- coins refunded
Important: Uploaded files and converted files are not stored. No IP addresses, browser type, or device information are collected. Transaction numbers and amounts are stored only for internal conversion and coins tracking and are not shared externally.
3. File Storage & Deletion
- Uploaded files and converted files are deleted immediately after processing.
- No copies of uploaded or converted files are retained.
- Only conversion records necessary for account and Coin usage are stored.
- Users should download their converted files once the conversion is complete, as the files will not be saved on the server.
4. Legal Basis for Processing (GDPR)
For EU/EEA users, personal data processing is based on:
- Contractual necessity – to provide accounts, process conversions, and manage Coins.
- Legitimate interests – to maintain service security and prevent fraud.
5. How We Use Personal Data
Personal data is used only to:
- Manage user accounts
- Process Coins and conversions
- Provide the Service and support
- Prevent abuse or fraud
- Comply with legal obligations
We do not sell or share personal data for marketing purposes.
6. User Rights (EU/EEA Users)
EU/EEA users have rights under GDPR, which are automatically supported by the Service:
- Access, Rectification, Erasure: Users can delete their account, which automatically deletes all associated personal data and Coins.
- Data Portability: Users can download their account, Coin, and conversion record history using account tools.
- Restriction & Objection: Limited to the extent personal data is stored for service purposes.
By using the account deletion and export features, users exercise these rights automatically without requiring manual requests.
7. Cookies
- Cookies are used minimally for login sessions and user preferences.
- No tracking or analytics cookies are collected.
- Cookies can be disabled, but some features may not work.
8. Data Security
- Reasonable technical and organizational measures are implemented to protect data.
- All passwords are encrypted.
- Temporary files are deleted automatically, minimizing risk.
9. International Users
- Users worldwide may use the Service.
- Personal data may be processed or stored outside the EU/EEA.
- By using the Service, you consent to cross-border data processing.
10. Children's Privacy
- The Service is not intended for children under 13.
- No data is knowingly collected from children under this age.
11. Changes to Privacy Policy
- We may update this Privacy Policy at any time.
- Continued use of the Service constitutes acceptance of updates.
12. Contact
For questions or privacy inquiries: